🧢 About Us

🏪 Who Are We?
We are the passionate and creative team behind bluebatcafellc.com , a Print-on-Demand (POD) brand offering uniquely designed products such as t-shirts, hoodies, and more. Each item is made-to-order, allowing every customer to express their individuality and personal story.

📍 Where Are We Located?
Our headquarters is based at:
435 N 5th St, Phoenix, AZ 85004
This is also where we manage and coordinate our operations in collaboration with fulfillment and logistics partners.

🎯 Why POD?
We believe creativity should have no limits. The POD model allows us to bring bold, unique ideas to life without the need for inventory. It’s sustainable, flexible, and gives customers the power to personalize their shopping experience.

🚀 Vision & Mission

  • Vision: To become a globally trusted POD brand that connects people through meaningful designs.

  • Mission: To create high-quality, personalized products with responsible production and fast delivery – turning ideas into reality.

🔄 Our Business Model
We operate under a fully integrated Omnichannel strategy, including:

  • Our official online store

  • Social media platforms: Facebook, Instagram

  • Google Shopping 

  • Automated customer service via email

🤝 Our Fulfillment Partner
We collaborate with a trusted fulfillment provider based in the United States to ensure:

  • Production time: 1–5 business days

  • Shipping time: 7–15 business days

  • Consistent product quality and strict quality control

  • Clear refund policies and dedicated customer support

Have a question for us?

  • Hours of Operation: Mon – Fri: 9AM-5PM EST
  • Email:  [email protected] (Please allow 24hr to process your email)
  • Address: 435 N 5th St, Phoenix, AZ 85004
  • Phone: (602) 767-2692

Payment Methods

We accept credit, debit, and prepaid cards issued by the following networks:
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We also accept PayPal-the most popular online payment method worldwide

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When you place order with Paypal, you will be redirected to the PayPal payment page where you are required to log on to your Paypal account with your username and password. If Paypal does not support your currency, your payment will automatically be charged in US dollars.

Quick Tips

  • Please contact us using the form below or via email at [email protected]. We generally respond within 24-48 hours of your inquiry.
  • Please check our  FAQ  page and/ or  Terms Page  before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.
  • If you have a question about your receiving your tracking number, please be sure it has been 3-5 business days after you’ve ordered as that is the general processing time.
  • Our all-over-print products: T-shirt, Hoodie, Sweater, Zip, Tank, Kid,… are produced in 3-5 business days. Shipping time takes 7-14days.
  • To view the status or tracking information of your order, please visit Order Tracking page
  • All other issues please contact us to email
  • If you have a question about switching items or others related to shipment, PLEASE provide us with an order number.
  • To view the status or tracking information of your order, please visit Order Tracking page

Please feel free to contact us using the form below or email us directly through [email protected]